Legal

Terms of Service

Last updated: August 8, 2026

These Terms of Service ("Terms") govern your access to and use of SMS Order Confirmations (the "App"), operated by INFINITY IT & MARKETING LTD ("Revclar", "we", "us", or "our"). By installing or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Who We Are

INFINITY IT & MARKETING LTD
A company registered in England and Wales under company number 17089163, with registered office at 35 Tynedale Square, Highwoods, Colchester, CO4 9SN, United Kingdom.
Email: contact@revclar.com

2. The Service

SMS Order Confirmations is a Shopify app that automatically sends an SMS with a unique confirmation link when a cash-on-delivery (COD) order is placed in your store, and tags the order in Shopify (ADDRESS_CONFIRMED) once the customer confirms. The App includes professionally written SMS templates in multiple languages.

3. Eligibility and Accounts

You must be at least 18 years old and the authorized owner or staff of the Shopify store on which you install the App. You are responsible for maintaining the security of your Shopify account and for all activity under your installation.

4. Plans, Billing, and SMS Wallet

• Free plan: $0/month, up to 100 orders per month, plus a one-time $0.50 free SMS credit at install.
• Paid plans: Starter $39/month (up to 500 orders), Growth $69/month (up to 1,000 orders), Pro $99/month (unlimited orders). Subscriptions are billed monthly through Shopify's billing system and are subject to Shopify's payment terms.
• SMS charges: SMS messages are billed at $0.08 per message from a prepaid in-app wallet. Top-ups are available in fixed amounts: $10, $25, $50, or $100.
• Wallet credits are non-refundable and non-transferable, except where required by law. Unused credits remain available while the App is installed.
• We may change prices with at least 30 days' notice; continued use after the change takes effect constitutes acceptance.

5. Your Responsibilities

• You are responsible for having a lawful basis to collect your customers' phone numbers and to send them transactional SMS messages under the laws that apply to your store (including GDPR, TCPA, and local e-privacy rules, where applicable).
• You must not use the App to send marketing, promotional, or unsolicited messages, or to message numbers obtained unlawfully.
• You are responsible for the accuracy of the order and customer data in your store.
• You must not attempt to reverse-engineer, abuse, or disrupt the App or its confirmation links.

6. Third-Party Platforms

The App depends on Shopify and on third-party SMS carriers and aggregators. SMS delivery depends on carrier networks and the recipient's device; we do not guarantee delivery of any individual message. Your use of Shopify remains subject to Shopify's own terms.

7. Intellectual Property

The App, its templates, design, and documentation are the property of INFINITY IT & MARKETING LTD. We grant you a limited, non-exclusive, non-transferable license to use the App while your subscription is active. Your store and order data remain yours.

8. Data and Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms. For your customers' order data, you act as data controller and we act as data processor.

9. Availability and Changes

We aim for high availability but do not warrant uninterrupted operation. We may update, suspend, or discontinue features with reasonable notice where practicable.

10. Limitation of Liability

To the maximum extent permitted by law, the App is provided "as is" and we are not liable for indirect or consequential losses, including lost profits, lost orders, courier costs, or failed SMS delivery. Our aggregate liability is limited to the amounts you paid us in the 12 months preceding the claim.

11. Termination

You may stop using the App at any time by uninstalling it from your Shopify admin; subscription charges stop according to Shopify's billing cycle. We may suspend or terminate access for breach of these Terms. Upon uninstall, your data is handled as described in the Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory consumer or merchant-protection laws provide otherwise.

13. Contact

Questions about these Terms? Email us at contact@revclar.com.